GCash: OTP Issue Today (March 25)

March 25, 2023: Not getting your GCash OTP when you need to make a transfer to a bank account or pay a bill? You’re not alone. It appears that a large number of users are having this problem and are also reporting other issues using the app.

GCash No OTP

GCash customers are experiencing trouble getting an OTP right now, which prevents them from transferring funds to another bank account. Most of the affected individuals have Globe mobile numbers, therefore it’s not clear if the problem is on GCash or with the network (Globe). As of this writing, GCash has not released any comment.

GCash No OTP
GCash App not sending an OTP code to your registered mobile number.

GCash Mastercard Temporarily Suspended

No, your GCash is not hacked. GCash is currently undergoing system enhancements, necessitating the temporary suspension of physical card use. Rest assured, you may continue to use your account online.

Randomly receiving that your GCash card is suspended is something that will make anyone confused. I, myself, experienced this today. I immediately contacted GCash and asked why this was happening.

GCash Mastercard Suspended Hack

Why is GCash unavailable?

  • UPDATE: As of March 2, 2023, at 5:25 PM (local PH Time), GCash is back up and running!

It seems that the most plausible explanation for the recent service outage on GCash would be system maintenance. Numerous reports of hacked accounts and balance deductions have been flooding social media platforms.


GCash has yet to make an official announcement on the situation. However, we’ve done some digging and will provide you with the latest updates and why the app might be down. The app suddenly became unavailable around 2:30 PM today (March 2, 2023).

It can be frustrating when you’re trying to make a transaction or pay a bill, only to find out that the app is temporarily unavailable. What’s even more frustrating is when there’s no explanation from GCash as to why the app is down in the first place. We all know that maintenance is necessary, but it’s important to communicate with your users to prevent any confusion or panic.


GCash Expected Downtime

GCash maintenance can vary depending on the reason for the downtime. In most cases, scheduled maintenance lasts for a few hours and may take place during off-peak hours to minimize the impact on users.

However, if the downtime is due to unexpected technical issues, the duration may be longer and could last for several hours or even days.

Possible Reasons Why GCash is Currently Available

  1. Technical issues: Like any other app or platform, GCash can experience technical issues such as bugs or system errors that may cause the app to be temporarily unavailable.
  2. Maintenance: GCash may go down for maintenance purposes, such as to implement updates or improvements to the app’s functionality or security. While GCash usually informs its users ahead of time about scheduled maintenance, there may be instances when unexpected maintenance is necessary.
  3. Server downtime: GCash’s servers may experience downtime or be overloaded due to heavy traffic, which can cause the app to be unavailable for a certain period.
  4. Network connectivity issues: GCash relies on internet connectivity to function properly. Any disruptions to internet service or issues with network connectivity can prevent the app from working.
  5. Security reasons: In some cases, GCash may take down its app as a precautionary measure due to security concerns.

Are my funds safe and secure?

We totally understand your concern. After all, your hard-earned money deserves the best protection. It’s important to ensure that it remains secure even during temporary service disruptions.

During maintenance or downtime, your funds remain in your GCash wallet and you can access them once the app is back up and running. However, it’s always a good idea to take extra precautions to protect your account and personal information.

How can I make my GCash account more secure?

  1. Create a strong password and never share it with anyone.
  2. Enable two-factor authentication for added security.
  3. Avoid sharing your GCash account information or personal information with anyone.
  4. Regularly check your transaction history and report any suspicious activity to GCash customer support immediately.
  5. Keep your app updated to ensure that you have the latest security patches and features.

By following these tips and staying vigilant, you can ensure that your funds and personal information are secure, even during maintenance or downtime.

This is not a sponsored article.

Was your GCash card also suspended? Share your experience in the comments below. For more content, stay with us, here at Spiel Times. Make sure you subscribe to our push notifications and never miss an update from the world of video games, cinema, and sports. You can also follow us on Twitter @spieltimes for the latest PS5 restock and drop. Until next time, Stay Safe and Happy Gaming! 

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